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VACANCY

POSITION: IN-HOUSE CLERK

DIVISION:  JOHANNESBURG

PUPOSE OF THE JOB:

Ensure all freight is shipped correctly and all client reports done as per SLA

MAIN RESPONSIBILITIES:

  • Receiving, Processing and dispatch of all inbound and outbound freight.
  • Promote good customer relations
  • Maintain compliance to operating policies and procedures
  • Ensure service deadlines are achieved
  • Document control of all inbound and outbound documentation e.g. pre-alerts, confirmation of pre-alerts, confirmation of freight received schedule, MAWB and manifests etc.
  • Compliance with access control procedures
  • Resolving queries resulting from the checking in and out procedure
  • Checking in and out of drivers in accordance with standing operating procedures when required.
  • Communicating freight queries in order for client queries to be resolved.
  • Arrange deliveries
  • Ensure daily KPI report is completed, and downloads of backup files are emailed to servicedesk
  • Assist with the collection and delivery of consignments when necessary.
  • Resolve internal and external client queries
  • To ensure all of the following is adhered to:
    • Safe package handling and marking of consignments.
    • Consignments are adequately identified and marked for transportation.
    • All freight is processed daily
    • Adequate stationery is available to dispatch parcels
    • Record and resolve missed collections.
    • All procedures relating to security are followed daily.
    • Cleanliness and tidiness of the in-house site
    • Daily monitoring on Exception report
    • Early warning reports
  • Ordering stationary
  • Attend applicable training coursed made available by the Company
  • Assist with delivery/collections of consignments in the event of an emergency

SKILLS AND KNOWLEDGE:

  • Strong team working skills.
  • Excellent verbal and written communication skills (ability to communicate at all levels) and interpersonal skills.
  • Attention to detail & follow up skills.
  • Good planning & organizing skills.
  • Good time management skills
  • Strong multi-tasking and problem-solving abilities
  • Proficient with systems (i.e.: Microsoft products, Tracking Systems ).
  • Geographical knowledge of R.S.A.
  • Flexibility to work nights, public holidays, and weekends

MINIMUM QUALIFICATIONS AND EXPERIENCE REQUIRED FOR THE POSITION:

  • South African citizen
  • Grade 12 certificate.
  • Min 2-year experience in the Courier and freight industry in a similar role.

Interested parties to send CV to antoinettek@skynet.co.za

STAY IN TOUCH


Open Hours

8am - 5pm Mon - Fri

Head Office

140 North Reef Road
Rietfontein 63-lr,
Germiston, 1401